Party Rental FAQ

What happens if I need to cancel or reschedule my reservation?

Deposits are not refundable but can be used for future orders. If you need to reschedule your reservation we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. The sooner we know about the need to reschedule the more flexible we can be.

Do I need to provide anything or do anything special?

The blower motor will need to be located within 50 feet of a standard electrical outlet. Please make sure the area is cleared of any debris, rocks, sharp objects, or animal feces to help keep the setup process quick and efficient. All we really need is a relatively flat, open area that does not have any overhead obstructions and a power outlet within 50 feet of where they unit is to be set up. If your party is in an outdoor area with no electrical outlets, then we will provide a generator for an additional fee.

Time it takes to set up an inflatable & take it down?

It takes approximately 15 minutes for small bounce houses, 30 minutes for large bounce houses and waterslides. Take down time is closely the same amount of time.

How much space do I need?

The space required varies depending on the inflatable dimensions. Bounce houses, Combos and Water Slides must be away from fences, pools, play sets, overhead utility lines, low hanging tree branches and any other permanent standing structures. If your space is small and you are not sure if it'll fit, please take a photo and send us your address and our agent will make sure to help you.

Can an inflatable be set up inside?

Yes, we do set-up our units indoors, assuming that the space is large enough to accommodate the unit. Spaces that are typically large enough are gyms, stages, shopping malls, and convention halls.

What happens if it rains?

In the event of rain you may call us to cancell your event prior to setup, your deposit will be refunded or added as a credit for future orders. However, once we setup the bounce house or other inflatable up at your event, all rental charges will apply. If rain or heavy winds arrive during your event, you should get children to exit the inflatable and unplug the blower as quickly and safely as possible. Before resuming use of the bounce house or inflatable, plug the blower back in and wipe down any wet surfaces to avoid slipping.

Does Mom’s Party Rental have a business license and Insurance?

Absolutely! We are licensed, registered in the state of Florida and insured for general liability coverageWe are only responsible for our own negligence; not yours. This statement in no way implies legal responsibility. You will be required to sign a rental agreement and "Release and Assumption of Risk" form that lists specific terms and conditions of the rental.

Are there any cleaning fees?

We expect to receive our inflatables back in a fairly clean condition. We understand that children go in and out of it all day, and usually some grass and dirt gets inside the inflatable.  We will not charge for cleaning this. However, any excessive food, drinks, water, paint, or any other listed rule under category 1 can result in a $50 - $100. Silly strings, markers, paint, negligence or damages listed under category 2 could result in a $100 - $500 clean-up fee at the time of pickup. The inflatable will be inspected before its packed up at your location.

Can I use a Bounce house at a park?

Absolutely. You will need to reserve the area and get a permit if necessary and fill out all necessary paperwork. Mom's Party Rental is licensed and insured for all Miami-Dade Parks. Please be sure to ask when reserving park space if generator is required. If a generator is necessary, we can provide one at an additional cost.

How do I make a reservation?

Call our office at (786) 413-7764 or reserve online at www.moms-party-rental.ourers.com/. Reservations with Mom's Party Rental require a $50 deposit in advance, sometimes more for larger orders. If you need to cancel the event, customer will receive a full refund with cancellation requested at least 7 days prior to reservation date. If customer cancels within 7 days of reservation date, deposit is not refundable but may be applied to a future rental. However, we do make an exception if the day of delivery is raining, unsafe winds or thunderstorms.

Where can I have the Bounce houses setup?

The bounce house or any other inflatable can be setup on grass, concrete or asphalt surfaces. The surface must be practically flat, relatively firm and it must be clear animal feces/excrement and stones, or other sharp objectsWe will anchor the unit either by driving stakes into the ground or by using sandbags where stakes cannot be used.

What are methods of payments?

credit-cards-accepted2
Payment is due in full on delivery of the rental equipment. We do not accept check.

Cash, PayPal, Visa, Master Card, Discover, Amex Credit Cards and Debit Cards

 

 

 

How long can I keep the Bounce house or other rentals?

Sandard length of bounce house rentals is 6 hours, however each reservation is given personal attention and we will be as flexible as possible when working with you and your schedule.

How far in advance can I reserve my Bounce House or any other rental?

The earlier you can make your reservation the better your chance at having the equipment or inflatable available for the date of your party or event. However, we will always work with you even if it's a last-minute request.

Do I get my money back if I do not use the equipment?

Unfortunately, you will not. Once our equipment leaves the warehouse we are not able to rent the items to other customers. Therefore once the items are in your possession, you must pay for them.

What kind of supervision is necessary?

Yes, the customer’s responsibility to provide competent adult supervision for the safety of the users is required. During our safety review after the unit is set up, we make it clear that a supervisor must be present when anyone is in the unit to ensure its safe operation. We gladly offer supervision for your party at an additional fee.

How online booking works?
Use Coupon Code "ONLINE" to get $15 off
($100 minimum order required)

booking a bounce house online booking a bounce house online

Mom's Party Rental
10922 SW 188 ST Miami, FL 33157
786-413-7764